Data acquisition requirements

Accurate data is the foundation of an accurate plan.

These are the exact records we need to plan your case. Following the protocol avoids avoidable rescans, delivers better clinical decisions, and keeps your case on schedule.

01 · CBCT

Cone beam computed tomography

CBCT is the anatomical backbone of every surgical plan and the reference frame for aligner and miniscrew cases. We require the raw DICOM dataset — not screenshots or exported renderings.

Technical

  • Format: DICOM (single series, uncompressed)
  • Voxel size: ≤ 0.4 mm for surgical, ≤ 0.5 mm for orthodontic
  • Slice thickness: ≤ 0.4 mm
  • FOV (surgical): full craniofacial, include cranial base, orbits, chin, cervical vertebrae
  • FOV (orthodontic): dento-maxillary, include full dentition and TMJ bilaterally

Patient positioning

  • Occlusion: centric relation, teeth in maximum intercuspation
  • Head posture: natural head position, Frankfort plane horizontal
  • Lips: relaxed, not retracted
  • Tongue: in normal resting position
  • Metal artefacts: minimise — remove jewellery, fixed prostheses where possible
CBCT guide 1 CBCT guide 2 CBCT guide 3
02 · Intraoral scans

Digital impressions

Intraoral scans replace conventional impressions for all our setups. We accept exports from 3Shape TRIOS, iTero, Medit, Carestream and any system that can output clean STL/PLY.

Required files

  • Upper arch — full arch, retromolar to retromolar
  • Lower arch — full arch, retromolar to retromolar
  • Bite registration — in centric occlusion
  • Format: STL, PLY or OBJ (no proprietary containers)

Quality checklist

  • No holes or missing surfaces on occlusal or incisal edges
  • Clean gingival margins — retract tissue during scan
  • Include 2–3 mm of gingiva for aligner cases
  • Bite scan captures both arches in contact, not open
  • Scans exported un-meshed / non-simplified if possible
03 · Clinical photographs

Extraoral and intraoral photo set

Photographs capture soft tissue, aesthetics and expression — information CBCT and scans cannot provide. The standard set below is required for every case; surgical and smile design cases require additional views.

Extraoral (required)

  • Frontal — relaxed lips
  • Frontal — full smile
  • Right profile — relaxed lips
  • Right 3/4 — relaxed and smile
  • Left profile & 3/4 for surgical cases

Intraoral (required)

  • Frontal occlusion
  • Right and left buccal segments in occlusion
  • Upper and lower occlusal views with mirror
  • Overjet view (profile, mouth slightly open)

Technical

  • Format: JPG/PNG, minimum 2000 px long edge
  • Background: neutral, non-distracting
  • Lighting: even, no harsh shadows, flash or ring light
  • White balance: calibrated; avoid warm/cool colour casts
  • Orientation: Frankfort horizontal in profile views

Surgical extras

  • Natural head position video (short clip)
  • Repose and E-line reference
  • Full body posture photo if relevant
  • Dynamic smile video for smile design cases
Photo guide 1 Photo guide 2 Photo guide 3
04 · 2D radiographs

Panoramic and lateral cephalogram

Optional when a high-quality CBCT is available (we can derive these views), but helpful if already acquired as part of your standard records. Submit in original resolution.

  • Panoramic radiograph — JPG/PNG, original resolution
  • Lateral cephalogram — calibrated ruler or known measurement visible
  • Hand-wrist film for growth assessment, when indicated
05 · Clinical prescription

The prescription makes the plan match your clinical intent.

We read every word. A clear prescription reduces revision rounds and yields a first-pass plan that already matches your objectives.

  • Chief complaint and treatment goals
  • Skeletal and occlusal priorities, any hard constraints
  • Extractions / non-extraction decision, if already made
  • Aligner, appliance, or surgical preferences
  • Known anatomical or medical limitations

Download the current prescription templates from the downloads page.

Records ready? Start your submission.

Submit your case